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Frequently Asked Questions

Returning Viscometer

Rheology Handbook

Model DV-10 Support

Older Viscometer Support

Hercules DV-10 Support

General Troubleshooting

  1. Cup resists attachment and detachment from Cup Holder.
  2. Spindle Housing tracks poorly.
  3. Bob does not rotate when running a test.
  4. Power switch indicator or LEDs do not light up when the power is turned on (and unit is properly plugged in).
  5. Drive enabled LED does not illuminate.
  6. Torque Overload LED is on and sounder is making noise.
  7. Viscosity and/or Torque values are off 30-50%.








Kaltec Scientific, Inc.
22425 Heslip Drive
Novi, MI 48375 USA
(248)349-8100 Fax (248)349-8909

© 2011 Kaltec Scientific, Inc.